This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Efficient care for skin biopsy"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

Very efficient system and day surgery at Holme Valley hospital in Holmfirth, where my concerns and anxieties were listened to and the biopsy performed immediately.

My only minor criticism was the group of four staff in the theatre continued with their conversation about eating black pudding with goat cheese and pork as if I wasn't there - or perhaps a vegetarian? A little more awareness of a patient in the room would have been appreciated!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships 8 years ago
We have made a change
Louise Thornton
Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit,
Locala Community Partnerships
Submitted on 30/06/2015 at 15:05
Published on Care Opinion at 15:06


picture of Louise Thornton

Thank you for posting and sharing your experience. The staff would like to apologise about the conversation and topic whilst you were in theatre, they have in the past talked about different subjects to help take peoples mind off their surgery and try to engage people in conversation. The team has reflected on your post and really appreciate your comments.

Thank You again

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k