"They always had a smile"

7 weeks ago I was admitted to the Urology Dept at NHS Monklands to have one of my kidneys removed as there was a growth on it and this was the treatment prescribed. The discovery of this growth came about after I had been referred or an ultra sound scan for a lump in one of my testicles.

The service I have received from GP to discharge has been excellent. In particular I would like to mention the nurses in the Urology Wards at Monklands who looked after me during my brief stay. To say they were run off their feet would be an understatement, but they were always efficient, pleasant and very very competent. They also always had a smile on their face.

I would also like to take this opportunity to thank Leigh Hendrie and Lorraine Landsborough who always returned calls promptly and went the extra mile to keep me informed as to the stage I was at in the process of preparing for my operation, post operation advice and post pathology result follow up. Both these ladies are a credit to their profession and allayed some of the fears and apprehension I have had over the previous 4 months, in particular they were extremely efficient in ascertaining where things were in the treatment timescale.