"Transferring diabetes care to GP"

About: Tameside General Hospital / Diabetic medicine

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said...

As a diabetic, they were asked whether they wanted to transfer care from Tameside Hospital to their GP. Transferred to Grosvenor Medical Practice.

Much better service than at the hospital:

• Don’t have as long to wait (could be 2 hour wait at hospital)

• Nurses at the GP surgery are very efficient – have an appointment on Monday to do bloods & the following Monday the nurse has all the results and follows up any issues.

• The GP surgery is more convenient

• Nurses get to know you & build up a relationship

All in all much better than Tameside Hospital for this person.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust

Many thanks for your comments.

We are pleased you are happy with the revised way of working.

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at john.goodenough@tgh.nhs.uk

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