"slow"

About: Bradford Royal Infirmary

We came in A&E and we came in through the other way so not have to wait to be seen, well you can guess we were waiting for 2hrs to been seen, asked the nurse how long till doctor comes to see us and they said, there are another 7 people to be seen. So I was like well what the heck are those doctors doing there sat near the computer chatting away, if there are so many people to be seen would you not go see them and get the waiting hours down. The doctors are too busy chatting away and nurses are very rude, they don't know how to even multitask anymore. Would never recommend this to anyone ever, very slow and useless, just have to be careful not to have an epileptic fit again like I can really control that. Saw a guy who was complaining about chest pains and they still didn't see him either, so what if he had an heart attack and he is in a cubicle that no one is checking and he be dead. Really need to sort yourselves out and get patients seen quickly and put them first rather then having a chit chat.

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Responses

Response from Bradford Royal Infirmary

Thank you for your comments; we do take on board all comments. If you would like to discuss further and have someone investigate your concerns please contact the PALS department on 01274 364021 at Bradford Royal Infirmary or 01274 365853 at St. Luke’s Hospital. The text phone number for deaf people is 01274 382580 at Bradford Royal Infirmary. You can also email pals@bthft.nhs.uk. Thank you.

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