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"Disgusting!"

About: Friarage Hospital Site

The staff are absolutely ridiculous. My mum been in there with cysts in excruciating pain. Been told she had to stay in over night. For the doctor to come at 9pm after not been to see her all day to say just go home there's no point you been herto!! The staff were more bothered about being in their phones and having a coffee. Rather than looking after their patients. Definately will not recommend or be coming back! Would rather pay £000 to go private and be well cared for than be free and treated with no respect!

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Responses

Response from Friarage Hospital Site 8 years ago
Friarage Hospital Site
Submitted on 08/06/2015 at 14:50
Published on nhs.uk on 09/06/2015 at 01:00


Good afternoon Thank you for contacting us. I am sorry you have cause to complain about the treatment your mum received during her admission to the Friarage Hospital, Northallerton and we will of course investigate this. I should be grateful if you would contact my office on 01642 854500 at your earliest convenience to provide us with additional information, to enable us to investigate your concerns. Yours sincerely Miss Helen Newman Acting Deputy Patient Relations Manager

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