We are on holiday here in Cornwall from Scotland with my elderly mother and we were very concerned about her as she was very weak and coughing a great deal.
After speaking to a number of people through the NHS111 service a very kind and capable Parmedic - Richard called to see mum. His professionalism and evident capability was so reassuring. It was agreed after consultation with a doctor that a doctor would call and see mum and she was prescribed antibiotics and now 24hrs later she is much improved.
I would like to thank South Western Ambulance Service and the staff who helped us especially Richard.
"A kind and capable paramedic"
About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY South Western Ambulance Service NHS Foundation Trust / NHS 111 South Western Ambulance Service NHS Foundation Trust NHS 111 Exeter EX2 7HY
Posted by Katielou (as ),
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