"dermatology department"

About: University Hospital Of North Durham

I attended the above department on Thursday 4th June at 15.50 to have a mole removed, i also had a further appointment on Wednesday 10th June for the same procedure on another mole. To save me attending the second appointment, both moles were removed on the first appointment. The doctors who carried out the procedures worked almost in tandem, assisted by the clinical nurse, they realized as the moles were being sent for a biopsy report it would be better for my well being not to have waited an additional week. i would like to put on record my very grateful thanks to the above 'team' for my exceptional treatment

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Responses

Response from University Hospital Of North Durham

Dear Mr Potter Thank you for providing feedback on your recent visit to the University Hospital of North Durham and in particular the Dermatology department. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the manager of the service to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774