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"sunday appointments. monklands"

About: University Hospital Monklands

(as the patient),

There is no one to contact on Saturday.. If you cannot make the appointment

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Response from Pauline Warnock, Service Manager - Surgical, University Hospital Wishaw, NHS Lanarkshire 8 years ago
We have made a change
Pauline Warnock
Service Manager - Surgical, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 15/06/2015 at 14:07
Published on Care Opinion at 15:16


Dear rosalea,

Thank you for taking the time to get in touch. I'm sorry for the delay in getting back to you, I've been looking into the issue you raised.

We occasionally arrange for additional clinics to run over the weekend and the department you were scheduled to attend was only staffed on the Sunday. We are introducing an email contact and voicemail service for people trying to contact us in these circumstances in the future.

I hope you have since managed to contact the staff to rearrange your appointment, if not please contact Dawn McMillan on telephone number 01698 366291.

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