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outpatient corenary care

Story from nhs.uk

"outpatient corenary care"

About: Peterborough City Hospital

I have a problem with my heart I was referred by my gp in January I have seen a dr who sent me for tests to papworth it has taken numurose phone calls to find out I had been refered back to my gp to be told the consultant is unsure what to do for me a letter was writtenon the 21 may it took 3 weeks to travel 3miles to my gp who I see on the 5 june what I don't understand is why im under a consultant that wont explain to me what the problem is why im being fobbed of with excuses and cant get any treatment I need to know what the policy is from start at referral to being treated I then know what I have got to do I will not reveal my name as I believe this will hinder any treatment I may get somtime whenever it happens but I post on here after any treatment

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 8 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 29/06/2015 at 12:23
Published on Care Opinion at 13:43

Thank you for your posting. Please be assured that revealing your name will not adversely affect your treatment either now or in the future. I am so sorry that you have experienced some problems however from reading your posting it appears these were with Papworth Hospital and not Peterborough. If it was Peterborough, and my apologies if I have read this wrong, please contact our PALS department who would be willing to help you. They can be contacted on 01733 673405.

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Response from Peterborough City Hospital 8 years ago
Peterborough City Hospital

Submitted on 01/07/2015 at 10:25
Published on nhs.uk on 02/07/2015 at 02:31

Thank you for your posting. Please be assured that revealing your name will not adversely affect your treatment either now or in the future. I am so sorry that you have experienced some problems however from reading your posting it appears these were with Papworth Hospital and not Peterborough. If it was Peterborough, and my apologies if I have read this wrong, please contact our PALS department who would be willing to help you. They can be contacted on 01733 673405 Regards Lesley Crosby, Acting Deputy Chief Nurse

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