"outpatient corenary care"

About: Peterborough City Hospital

I have a problem with my heart I was referred by my gp in January I have seen a dr who sent me for tests to papworth it has taken numurose phone calls to find out I had been refered back to my gp to be told the consultant is unsure what to do for me a letter was writtenon the 21 may it took 3 weeks to travel 3miles to my gp who I see on the 5 june what I don't understand is why im under a consultant that wont explain to me what the problem is why im being fobbed of with excuses and cant get any treatment I need to know what the policy is from start at referral to being treated I then know what I have got to do I will not reveal my name as I believe this will hinder any treatment I may get somtime whenever it happens but I post on here after any treatment

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, Peterborough and Stamford Hospitals NHS Foundation Trust

Thank you for your posting. Please be assured that revealing your name will not adversely affect your treatment either now or in the future. I am so sorry that you have experienced some problems however from reading your posting it appears these were with Papworth Hospital and not Peterborough. If it was Peterborough, and my apologies if I have read this wrong, please contact our PALS department who would be willing to help you. They can be contacted on 01733 673405.

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Response from Peterborough City Hospital

Thank you for your posting. Please be assured that revealing your name will not adversely affect your treatment either now or in the future. I am so sorry that you have experienced some problems however from reading your posting it appears these were with Papworth Hospital and not Peterborough. If it was Peterborough, and my apologies if I have read this wrong, please contact our PALS department who would be willing to help you. They can be contacted on 01733 673405 Regards Lesley Crosby, Acting Deputy Chief Nurse

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