"Awaiting results of scan"

About: Manor Hospital

my daughter had a scan on her sinuses 3 months ago, she was told that she would have an appointment through within 3 months, today she is in a lot of pain again with here sinuses and no appointment t hrough yet, so phoned the manor and enquired when her appointment will be only to be told there isnt one and the person she spoke to on the phone said there is a appointment for july and rudely asked if she wanted the appointment or not!!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Walsall Healthcare NHS Trust

Sorry to hear that were unhappy with the response given to your appointment query.

In order for us to better understand your complaint and make any necessary improvements could you please contact our Patient Relations team on 01922 656463.

  • {{helpful}} of {{total()}} people think this response is helpful