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In patient following surgery.

Story from nhs.uk

"In patient following surgery."

About: Arrowe Park Hospital

I was recently a patient on ward 18 following surgery. I have been on several wards on previous admissions but I have to say I have never had treatment like I did onward 18.The staff were polite and attentive, medication was given on time,there was always a nurse available on the ward round, my dressing was checked regularly. Once I was mobile I was helped to the toilet. Nothing appeared to be a bother no matter how busy they were. It was my best experience so far and I want to thank the staff for their kindness and dedication. If I was to name the exceptional ones it would be every member I came in to contact with,

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Responses

Response from Arrowe Park Hospital 8 years ago
Arrowe Park Hospital

Submitted on 08/06/2015 at 19:49
Published on nhs.uk on 09/06/2015 at 01:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff on Ward 18. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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