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Care Opinion

We cannot thank you enough

Story from nhs.uk

"We cannot thank you enough"

About: Tameside General Hospital

We would like to express our gratitude for the care we received at both a&e and under paeditrics at tameside. We have previously only experienced maternity services, but my son recently required an admission via a&e to paediatrics. The care he received was faultless. The a&e staff from the receptionist at the front desk to the doctors and nurses in the cubicle were polite and professional. We especially wish to thank the a&e triage nurse, the lovely nurse that took his blood test and the doctor. The paediatric team were prompt and reassuring. Thank you to one of the doctors, the sister and the registrar, and also another doctor and the community nursing team. You are all wonderful and a credit to the nhs.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust 8 years ago
Helen Howard
Head of Patient Experience,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 10/06/2015 at 14:26
Published on Care Opinion at 15:11

Many thanks for your feedback about the A&E and paediatrics ward at Tameside Hospital. The whole team here work hard to make sure that the care given and the environment that children are cared for in is of an exceptional standard.

I shall ensure that the staff get to see your lovely comments and we all hope that your son is recovering well.

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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