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"Efficient and friendly"

About: John Coupland Community Hospital

My son needed an X-ray having hurt his arm at school. The surgery suggested A+E at Lincoln. I know that this is over stretched to the limit so I took him to Gainsborough hoping they would be open. Not only was he seen, x-rayed and potted in half an hour, they arranged an appointment for the fracture clinic the next day. The staff were friendly and really efficient. The care we received was excellent and despite having a broken arm, my son was cheered up by their positive attitude. I am so pleased this excellent facility was available and will think of them first should I ever need to. Surely their hours need extending ? Only office hours must put unnecessary strain on Lincoln.

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Responses

Response from John Coupland Community Hospital 8 years ago
John Coupland Community Hospital
Submitted on 11/06/2015 at 10:28
Published on nhs.uk on 12/06/2015 at 01:00


Thank you for taking the time to leave your comments regarding your son's recent MIU experience.Your feedback will be shared with the MIU team. We are very pleased that we were able to meet his needs promptly and that your visit here was a positive experience. We hope that he is recovering well from his broken arm. The Xray department opening times are dictated by the acute trust who provide the service and are outside of LCHS control, at present they have no plans to extend the opening hours.

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