I took my motherin law to the exray dept today her app was 430 pm. I didnt know where the dept was so I asked a member of staff who was walking passed I asked wher I could park as my motherin law cannot walk far. I also asked would I be able to barrow a wheelchair for her. The staff showed me where to park, took me throw the physio dept and asked another staff if they could get me awheelchair for my motherin law. The second staff in physio got a wheelchair took it to the car for my mother in law and pushed up to the exray dept for us. I was so pleased because I have angiena and I was a bit worried I'd forgoten my spray. In exray the receptionist was so efficient and very polite and respectlfull. The person doing the CT scan was also very polite and proffessional and asked a porter to push my mother in law back to the car on the care park. all this and she was back in the car at 4-30pm. There were several department stff invloved all were so resectfull and carring and polite and proffessional. What a service what wounderfull staff. Thankyou
"Excellent staff"
About: Burnley General Hospital Burnley General Hospital Burnley BB10 2PQ
Posted via nhs.uk
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