This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"couldn't have asked for more"

About: The Maidstone Hospital

I went into Maidstone hospital for a routine operation in urology. I found all staff very friendly and efficient every time I was there. It was also noticeable that the whole hospital was immaculately clean. I never had an excessive waiting time, I was always made to be fully aware of everything that was going on and all my questions were answered quickly, expertly and with a smile. The aneasthatists made me feel completely at ease being jovial yet remaining professional. When I woke up there was a nurse by my side making me feel at ease - this nurse was really lovely. I was taken to the short stay recovery ward where I was quickly asked if I'd like a cup of tea and the brought me a lovely packed lunch. I was always made to feel like a guest by a top class, professional team of staff. Thank you so much maidstone hospital, I couldn't have asked for more.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Maidstone Hospital 8 years ago
The Maidstone Hospital
Submitted on 17/06/2015 at 11:00
Published on nhs.uk on 18/06/2015 at 01:01


Dear Mr Jones Thank you for taking the time to write a review about your experience when you attended the urology department at Maidstone Hospital. We were very pleased to learn that you had such a positive experience and that you found the staff to be informative and caring. Your very kind comments will be passed to the urology team as it is always a boost to staff morale to know that they have been appreciated. With Kind Regards the PALS team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k