"First class service - thank you"

recently moved into this area and visited your hospital for a procedure on the 5 May 15. I was given a feedback card to complete but your staff deserve so much more. From the phone call I initially received through to the treatment and follow up letter confirming the results, I was treated with dignity and respect and as an individual. In addition, all the communication I received whether verbal or written was user friendly & easy to understand. All the staff are so friendly and caring. I have to say this is so reassuring and appreciated and given me confidence in visiting you in the future. Thank you so much for my care. It's first class!