"Musculo skeletal outpatient department"

About: Bognor Regis War Memorial Hospital

Have been seen in other areas by team member based in Bognor. Very happy with the treatment and follow up given e.g. quick referral for surgery. Also seen at the hospital outpatients department quickly via referral by my G.P. for another problem. There was a bit of a mix up over my appointment but they couldn't have done more to put things right. Did have a bit of a wait in clean, pleasant surroundings. Not a problem. Saw a lovely practitioner, not sure what position they held but they hit the nail on the head and had carefully read my notes and was able to advise me and reassure me. I felt that I was treated very well and individually and would have no hesitation in recommending the Bognor War Memorial hospital outpatients department. So much nicer and more welcoming than other Outpatients departments. And the receptionists were lovely and welcoming. And what a change not to have to pay for parking! Much prefer to bigger outpatients departments. Had to select don't know for which department I visited as Musculo skeletal didn't appear in the list.

Story from NHS Choices

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Response from Bognor Regis War Memorial Hospital

Thank you for taking the time to share your experiences of our care with us. You’ve made a number of very positive comments about various aspects of our work, from our clinical services through to our housekeeping and reception work, and I’ll ensure these are shared with the team. I’m especially pleased you felt we treated you ‘individually’ as this is a key aim for us. Thank you again.