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Excellent care received

Story from nhs.uk

"Excellent care received"

About: Leeds Dental Hospital

I attended via A&E with a dental abscess that was rapidly spreading, I have a phobia of dentists and was extremely fearful when told I could not be put to sleep. The dentist I saw was fantastic, put me at ease, kept talking me through what they were doing. I had to have an extraction, it was done in 2-3 minutes and I left wondering why I was so afraid. Fantastic staff and bedside manner. If only this dentist worked from a practice.

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Responses

Response from Leeds Teaching Hospitals 8 years ago
Leeds Teaching Hospitals

Submitted on 24/06/2015 at 09:50
Published on Care Opinion at 12:09

Dear Anonymous,

Thank you for taking the time to write to us, it is wonderful to read that you had such a positive experience whilst in our care.

I hope that this has now helped in some way to reduce your fear of dentists.

I have passed your post onto the business manager so that he can pass your kind words onto his staff so that they too can know of the great work that they are doing.

With kind regards

Rosie

Senior Nurse

Patient Experience Team

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