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Terrible parking

Story from nhs.uk

"Terrible parking"

About: New Cross Hospital

There is no parking at all! I came for an appointment 1 hour early and I was still waiting to find a space 1 and a half hours later and staff were rude when it came to rebooking yet another appointment for my 3 year old foster child who has a hole in his heart... Terrible organisation

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Responses

Response from The Royal Wolverhampton NHS Trust 8 years ago
The Royal Wolverhampton NHS Trust

Submitted on 05/06/2015 at 10:21
Published on Care Opinion at 10:33

Dear Abbie

Thank you very much for taking the time to post your comments relating to your recent experience at our hospital. I am sorry for any distress that this matter has caused you.

To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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Response from New Cross Hospital 8 years ago
New Cross Hospital

Submitted on 05/06/2015 at 10:56
Published on nhs.uk on 06/06/2015 at 01:01

Thank you for taking the time to post your comments relating to your recent experience at our hospital. I am sorry for any distress that this matter has caused you. To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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