"Terrible parking"

About: New Cross Hospital

There is no parking at all! I came for an appointment 1 hour early and I was still waiting to find a space 1 and a half hours later and staff were rude when it came to rebooking yet another appointment for my 3 year old foster child who has a hole in his heart... Terrible organisation

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear Abbie

Thank you very much for taking the time to post your comments relating to your recent experience at our hospital. I am sorry for any distress that this matter has caused you.

To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

Response from New Cross Hospital

Thank you for taking the time to post your comments relating to your recent experience at our hospital. I am sorry for any distress that this matter has caused you. To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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