About: West Mendip Community Hospital West Mendip Community Hospital BA6 8JD
I visited for an orthopedic assessment, which was on time, the room I was in smelt dirty (urine) it was a warm day but the window was open, but we opened the door as well to get rid of the smell. The clinician introduced themself and immediately accused me of being "angry" which I was not! They wouldn't really listen, went to check the computer as I explained the X-Ray was online, came back & said it was playing up, again mentioned I appeared angry which I wasn't and found quite distressing. Eventually I was told that they were here to help and would forward a request for surgery at my chosen hospital which I would hear from in 3-4 weeks. This was not the attitude I expected from a professional. Having worked in a local hospital myself!