"Quick and efficient treatment ..."

About: West Middlesex University Hospital

(as a relative),

What I liked

Quick and efficient treatment for my 4 yr old son. Even though this was quite a traumatic experience for him (being brought into A&E at 2am with breathing difficulties) the highly professional staff quickly made him feel comfortable and at ease.

What could be improved

more communication on what's going on (I never quite understood what caused his illness in first place)

Story from NHS Choices

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Response from West Middlesex University Hospital

Thank you for taking the time to comment on your experiences at our hospital. We are always keen to hear feedback so that we can further improve our services. Our Patient Advice and Liaison Service (PALS) are happy to help with any queries or concerns from a patient or their carers. They can be contacted on 020 8321 6261 or pals.service@wmuh.nhs.uk