"difficulty in getting an appointment"

About: Victoria Hospital

This is just regarding the podiatry clinic - I am very unsatisified with the ability to get an appointment on a timely basis. I am also very unsatisfied with the diagnosis. It has made my problem worse and I'm having great difficulties in getting an appointment to even talk to them about it!

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Response from Victoria Hospital

Hello Leslie We are very sorry to learn that you are unsatisfied with your experience of the Podiatry Clinic at Victoria Hospital, Deal. We have been advised that over the last month they have experienced staff shortages. They have a 2 week booking system and every Monday a new week's worth of appointments are released, however these do get allocated quickly. If you would like to talk to someone direct then Kim's details are as follows: Kim Wippich South Kent Coast Podiatry Team Lead Folkestone Health Centre 15-20 Dover Road Folkestone CT10 1JY Tel: 01303 228880 Mobile: 07768801086 kim.wippich@nhs.net However as Kim is often in clinic and not always available to answer her phone, if you would prefer please contact the Customer Care Team (details below) with your contact details and then Kim will get in touch with you. Many thanks Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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