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Amazed at the facilities

Posted By Jimmyscarbelli

"Amazed at the facilities"

About: Queen Elizabeth University Hospital Glasgow

(as a friend),

I was very impressed by the friendliness and helpfulness of the nursing staff and amazed at the facilities in this magnificent new state of the art hospital.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 03/06/2015 at 11:57
Published on Care Opinion at 12:29

Dear Jimmyscarbelli,

Thank you very much for taking the time to give me your feedback on your experience at the South Glasgow University Hospital. Getting feedback from our patients is always important to us, but in the early stages of opening a new Hospital, it is more important than ever. This helps us to understand what we need to improve, but also what patients feel we are doing well and need to keep doing.

Thank you again for getting in touch,

Best Wishes,

Lorna

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