"I had day surgery at the Plane ..."

About: Whipps Cross University Hospital

(as the patient),

What I liked

I had day surgery at the Plane Tree Centre. All the staff were pleasant and helpful and explained what was happening at each stage. Everyone seemed to work well as a team.

What could be improved

It could have been made clearer how long I had to wait before being allowed to go home

Anything else?

thank you

Story from NHS Choices

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Responses

Response from Whipps Cross University Hospital

Thank you for your feedback you comments the Trust is currently carrying out a piece of work to better explain the discharge process to patients.

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