"excellent ! Thank you"

About: Cheltenham General Hospital

sent from Stroud OOHs over the bank holiday weekend with possible blood clot behind eye in terrific pain. Seen immediately. Treated with respect, care & great kindness by all staff, triage nurses, doctors & receptionists. Looked after my every need, kept me in overnight, blood tests, pain control & reassurance. In the end felt tremendous guilt when turned out to be a 3 day debilitating migraine & felt I'd taken a bed that could have gone to someone else - not at all ! They reassured me again I had done the right thing. What a superb NHS service. What lovely people who showed a great duty of care. Thank you.

Story from NHS Choices

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Response from Cheltenham General Hospital

Hello there, Thank you very much for taking the time to share this feedback with us. It's good to hear you had such a good experience of our staff and services and that you were so well cared for. We will certainly pass your comments on to the departments you have mentioned. Thanks again and wishing you all the best with your recovery, The team at Gloucestershire Hospitals NHS Foundation Trust

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