About: Queen Alexandra Hospital

Today I went to maxillo-facial for a minor procedure, the removal of a lump inside my lip. The two consultants who undertook it were courteous, friendly, and in fact laughed me through the whole thing. As I told them when I left, it was the most pleasant visit I had ever had to a hospital. I had expected to be left rather sore and swollen but no. So thank you very much.

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Response from Queen Alexandra Hospital

Thank you so much for your comments! I am so pleased that through such a worrying time, the consultant's involved in your care were able to keep you happy. Please be assured that I will of course pass your comments on to the Senior Management Team within the MaxFax Department for their information. If you would like to thank anyone personally then feel free to write to me at: PHT.Pals@porthosp.nhs.uk and I will happily pass this on for you. Please allow me to take this opportunity to wish you all the best with your recovery. Best Wishes Leanne, Complaints Officer

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