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"Care was excellent, could not ..."

About: St Thomas' Hospital (London)

(as the patient),

What I liked

Care was excellent, could not have expected better care

What could be improved

I was a Cardiac day patient, and to call everyone in for 8 am, and then have to wait until 2 pm for treatment meant undue stress and anxiety during the 6 hours waiting around. As I was at the end of the list I feel it would have been better to call me in for 11 am, not 8 am.

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Responses

Response from St Thomas' Hospital 14 years ago
St Thomas' Hospital
Submitted on 01/09/2009 at 19:03
Published on nhs.uk on 15/11/2009 at 20:25


This is a very good point. We will follow up to see if there is a better way of managing this waiting list. Thanks for commenting.

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