"Care was excellent, could not ..."

About: St Thomas' Hospital (London)

(as the patient),

What I liked

Care was excellent, could not have expected better care

What could be improved

I was a Cardiac day patient, and to call everyone in for 8 am, and then have to wait until 2 pm for treatment meant undue stress and anxiety during the 6 hours waiting around. As I was at the end of the list I feel it would have been better to call me in for 11 am, not 8 am.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Thomas' Hospital

This is a very good point. We will follow up to see if there is a better way of managing this waiting list. Thanks for commenting.

  • {{helpful}} of {{total()}} people think this response is helpful