"Where am I supposed to be Queens Square or UCLH?"
About: National Hospital for Neurology & Neurosurgery, Queen Square National Hospital for Neurology & Neurosurgery, Queen Square London WC1N 3BG
Posted by Anonymous
Here I am again leaving another review about UCLH Euston Tower, and Neurology in Queens Square. Yesterday - Bank Holiday - I received a reminder text about my appointment at UCLH Euston Tower. Strange to my knowledge I don't have an appointment with UCLH Euston Tower. So I called them, and apparently I have an appointment with my consultant next week. I informed a very helpful member of staff that this would be in relation to an MRI scan which I haven't had yet, This despite the fact I rang the hospital last year!!! after the 2014 appointment at UCLH with my consultant. I tried to make an MRI appointment, but was told that it was to soon to book. When I called UCLH 2 months later I was told the appointment would automatically be made closer to the appointment that is booked for next week! - well that clearly didn't happen. So today when I called, I was told that the MRI scan should be at Queens Square not at UCLH, so I should call Queens Square and sort this out! This is exactly what happened last year - except when I arrived at Queens Square I was told I should be in UCLH. (which made me late for the appointment, and as you can imagine no-one was pleased to see me turn up late, and not much interested that I had already been to Queens Square that morning!) Apparently my records state that I am a Queens Square patient, despite the fact that I see my consultant at UCLH. I now have to try and make a MRI appointment at Queens Square, I have to then contact UCLH and rearrange my consultant appointment for this year (the one I didn't know I had) What a delight! I can only hope that this is my last appointment with this consultant because if he tells me I have to go through this again next year I don't know what I'll say.