"Wrong Directions to Hospital + Canopy"

About: Altrincham General Hospital

Why do the map and directions on the Altrincham Hospital web site take people to Lloyd Square, being a small dead-end courtyard, full of parked cars and nothing to do with the Hospital location? This function should have been fixed and updated before it was put on the web site, as it causes much confusion. There are also no car parks shown on the map. There should at least be a map showing the location of the new Hospital and all five car parks surrounding it - with walking routes from them (Regent Rd car park via Kings Court and Regent Rd; Tescos, Cinema and Total Fitness car parks via Goose Green and Sainsbury's via Lloyd St or Goose Green). Plus the location of the Interchange and walking route from that. The entrance canopy is crooked and leaking. It needs replacing already and lets down the high quality of the rest of the building. However, its great that after a long battle, we still have a handy hospital in the town centre - now with increased and improved services.

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your feedback. It is important to us that comments are heard and seen as an opportunity provided to the service to make changes and improvements wherever possible.

In response to your comments I can tell you that the Altrincham Hospital website has been updated to show the location of the new hospital, car parking facilities for blue badge holders and all the nearest car parks. Under the ‘Plan your Visit’ title there is information pertaining to public transport options, walking, cycling or car maps and directions.

In reference to your observation of the entrance canopy, I understand that there was a leak identified in the gutter. I can confirm that since your comment was received all remedial works to rectify the leak have been undertaken. The canopy was installed to allow rainwater run-off which may give the impression that the canopy is slightly crooked, dependant on the angle you view the canopy from. However, I have referred your comments regarding the canopy being crooked to the contractors for investigation.

Kind Regards,

Marie Quinn

Service Manager

Altrincham Hospital