About: Cossham Hospital Cossham Hospital Bristol BS15 1LF
Posted by Martin
My wife took our adult daughter to Cossham last night (25 May 2015) to see a doctor due to urgent help needed with the control of her epilepsy. The appointment was made for 7.45pm. At 8.45pm after most of the other patients had left, my daughter went back up to the Receptionist to ask why the delay was so long? It appeared my daughter's appointment had got 'lost in the system' and as a result, after the receptionist pressed the right button this time, she had to continue to wait before her name was eventually called. The incompetency of this person resulted in my daughter's stress levels rising dramatically (one of the reasons they were there in the first place!) and if you know anything about epilepsy, this is not a good thing. Sort the Reception out Cossham please!