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First port of call

Story from nhs.uk

"First port of call"

About: Paignton Hospital

After sustaining a nasty finger injury I went to Paignton hospital. I was seen straight away and although they couldn't give me the treatment I required they sent me to Torbay Hospital by taxi. They phoned Torbay Hospital so I was seen straight away. The staff were so nice and put me at my ease. Torbay Hospital were equally as nice Pity all hospitals weren't the same.

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Responses

Response from Paignton Hospital 8 years ago
Paignton Hospital

Submitted on 29/05/2015 at 09:26
Published on nhs.uk on 30/05/2015 at 01:01

Dear Jackie, Thank you for the feedback you have provided in relation to the care you received at Paignton Community Hospital Minor Injuries Unit and Torbay Hospital. I am pleased to hear your experience was such a positive one and I hope you are recovering well. I will ensure your feedback is shared with the Consultant Nurse Manager for all the Minor Injury Units and the Associate Director for Community Hospitals. If you would like to discuss your feedback in greater detail, please do not hesitate to contact me using the telephone number below. Yours Sincerely Steve Clark Feedback and Engagement Officer Torbay & Southern Devon Health and Care NHS Trust Bayhouse | Nicholson Road | Torquay | TQ2 7TD 01803 217397 feedback.t-sd@nhs.net

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