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I am happy with the treatment

Posted By Rania

"I am happy with the treatment"

About: Heartlands Hospital / Gynaecology

(as the patient),

I went to hospital for pelvic scan. Since I a new to this country I was a little nervous. But I found everyone there was a helping hand with a smile on face. The doctor and the assistant had been very polite and made me feel very comfortable. I am very happy with the treatment I received thank you

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 28/05/2015 at 09:12
Published on Care Opinion at 11:42

Dear Rania

Thank you for your comments regarding your experience at Heartlands Hospital for a scan.

I am so pleased you were made to feel comfortable and that you found the staff polite, friendly and helpful.

Patient feedback is hugely important to us and I will ensure that the radiology & gynaecology team are made aware of your feedback.

Thank you once again for taking the time to post details of your experience.

Kind Regards

Marie Helebert

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