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"You gave me my life back"

About: Knowsley Resource & Recovery Centre

(as the patient),

When I came to Grasmere unit I was very ill but I did not realise it and thought I was ok.

I was horrible, nasty and vile to start with, but the staff were so calm and amazing and really kind and understanding with me.

They really understood me and helped me to learn how to calm down without harming myself further.

I can honestly say I really had thought that no one could fix me or understand me, but you lot did ( Staff on Grasmere ) despite me being hard at first.

I can’t thank you all enough. I had given up on life, and because you never gave up on me, you gave me the chance to learn some trust and that means the world to me.

I’ve never met staff like you lot. You have saved my life and helped me to recover.

A big Thank you too you all.

PS: Geoff you got amazing staff, you should be very proud of your team.

Thanks you so much, you gave me my life back

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 8 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 26/05/2015 at 14:26
Published on Care Opinion at 15:28


Thank you so much for taking the time to post such positive comments. I will ensure that they are passed onto the Team Manager.

Kind regards

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