"Was told to come back for another appointment"

About: St Peter's Hospital / General medicine

(as the patient),

Had a ct scan booked for 08: 40. arrived at 08: 20 to read paper. Listened to the ct scan people talking in the office till 09: 00 when they started seeing patients. Had to wait for another half an hour to be seen.

Layed down on the bed for my ct scan when told that I require an ultrasound and an injection of dye in my knee before I can have my ct scan and told to go away and await a phone call for another appointment.

I had to take the morning off of work for this appointment and the wasted £3 in the car park.

Furious is an understatement.

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Responses

Response from Ashford and St. Peter's Hospitals NHS Foundation Trust

Thank you for taking the time to post your comments here. We're really sorry and concerned to hear about your recent experience at our hospital.

Without more information it is difficult to comment further, so if you could contact our Patient Experience Team on 01932 723553 or email pals@apsh.nhs.uk we can investigate this for you.