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lovely hospital

Story from nhs.uk

"lovely hospital"

About: Stoke Mandeville Hospital

hospital is lovely and clean, staff are very useful. however I had my bloods taken and it took 3 hours for my blood results to come back. I was rushed in on Saturday the 23rd and was treated incredibly quick, I was told to arrive back in the morning for a scan, first bit was excellent, I was sat in a chair for 7 hours waiting for my blood results back.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 8 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 26/06/2015 at 12:41
Published on Care Opinion at 17:11

Dear responder

Thank you for your kind words of encouragement. Every month in 2014/15 we receive over 2000 compliments from individuals like yourself and where possible we pass all compliments onto the relevant staff as we know your comments contribute to encouraging our staff to continue to provide a great level of care.

Your comments for improvement have been sent to the head of phlebotomy for consideration.

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