"Unbelievable problems"

My son went I to Harefield for a valve replacement. I have to say how seriously dissatisfied we all were with the surgeon's so called bedside manner. Which was abrupt and unsympathetic. My son suffered a stroke during his operation, leaving him with a sight impairment, why did this happen? The surgeon decided to ignore this impairment, my son now has a serious infection on his wound, which the surgeon opened up and cleansed, however the infection is back, and the surgeon is suggesting a return to once again cleanse the wound, which is extremely painful. Not a satisfactory state of affairs. Either the surgeon anaesthetist or the hospital itself is at fault, for putting a young man through such trauma. I do not wish my son to be under this surgeon's care any longer, and would hope the hospital has the grace to seek a second opinion for him. His treatment has been nothing more than third world, even worse.