"care of my 2 year old son"

About: Stepping Hill Hospital

My 2 year old son was brought in with breathing difficulty on 21 May by ambulance. He was initially taken care of in a&e then transferred to Rainforest ward at the tree house & admitted until today (23 may). The care he received from the gp, ambulance & hospital staff was excellent. All nurses on the ward were caring and efficient, even when I could see they were extremely busy with some very poorly children (including Mason). Mason especially took a liking to a student nurse on their last placement. They were fantastic with him & although they wasn't there today or yesterday he still asked for her. Lovely clean ward with excellent parent facilities. X hopefully we won't be back anytime soon but I won't panic if we need to. Thank you so.much! Clare - parent of Mason

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Response from Stepping Hill Hospital

Thank you for your feedback. I hope your son has recovered well from his experience. I will pass your comments to our fantastic staff and I am sure they will be pleased to read your lovely comments. Kieren Done Complaints and Customer Service Team Manager

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