"I was treated by the A&E Dept ..."

About: The Whittington Hospital

(as the patient),

What I liked

I was treated by the A&E Dept for a broken toe. I had a wait for an X-Ray and then for treatment, but the staff were friendly and helpful. I was asked whether I wanted an injection for local anaesthetic, but advised that it was not recommended, as there is a risk of infection - this involved me in the treatment and was good

My follow-up examination was scheduled at a time that suited me.

Story from NHS Choices

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Responses

Response from The Whittington Hospital

Thank you for your feedback. Apologies that this was not responded to before, however the PALS and Complaints Department have only recently taken on responding to NHS Choices feedback.

I am so pleased you had a positive experience at the hospital and appreciate you taking the time to write a comment about it.

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