"My stay on Norfolk after my operation"

About: Derriford Hospital

My planned operation on 15/05/2015.The staff on Fal ward made me feel very at ease because of the thought of my operation Vaginal Prolapse.Member of staff walked me down to the Theatre.The after care from Norfolk ward was everything you expect it to be,constantly checking on my pain and to make sure I felt comfortable.Day and Night staff were excellent and very understanding,listening to all your concerns,staff nurse that looked after me is from the old school of nursing who have a very gentle bed side manner and understanding.Please pass on my thanks to all the staff.All the domestic staff take a pride in there work the ward is spotless.Derriford should be proud of all staff on this ward for there hard and dedicated work,very smart in there uniforms,this ward is very warm and professionally run.Again many thanks to Derriford.110%.M.Shepherd.

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Good afternoon

I am so please to hear that your planned surgery went well and I hope you are recovering well.

Thank you for advising us that the aftercare care you received on Norfolk ward was excellent from all staff involved on the ward. I will ensure that your kind comments are cascaded to Norfolk Ward as you have mentioned

Thank you for taking the time to comment on Patient Opinion

Best wishes

Genny

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Response from Derriford Hospital

Good afternoon I am so please to hear that your planned surgery went well and I hope you are recovering well. Thank you for advising us that the aftercare care you received on Norfolk ward was excellent from all staff involved on the ward. I will ensure that your kind comments are cascaded to Norfolk Ward as you have mentioned Thank you for taking the time to comment on NHS Choices Best wishes Genny

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