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"Would highly recommend Moorfields Potters Bar"

About: Moorfields Eye Hospital (City Road Campus)

I would highly recommend moorfields potters bar my first apt at this hospital was back in February this year and I found all the staff that I saw on that day were brilliant and again on my pre op in March , my op was on 18th May 2015 I was very scared as remember as a child going to the moorfields hospital in London as she had cataracts and it was quite frightening way back then , but all of the staff put me at ease from the first to the surgeon the op was brilliant I had to have some sedation as was really worried but I needn't have been as the surgeon talked to me the whole time think it only lasted about 20/25 mins but it was so fantastic when they pulled the protective sheet from my face I could see very clearly straight away it was like a new world had been opened up to me the colours reading the eye chart seeing faces and details it was marvelous then was in recovery and on my way home. Boring my daughter with all the number plates on cars I could read now and road signs I would very highly recommend this hospital to go and have this op got my post op on the 8th June and looking forward to booking the other eye , A very big thank you to all the staff that I have seen before cuffing and after

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Responses

Response from Helen Hubbard, PALS and Complaints Officer, Patient Experience, Hertfordshire Community NHS Trust 8 years ago
Helen Hubbard
PALS and Complaints Officer, Patient Experience,
Hertfordshire Community NHS Trust

I deal with patient feedback including complaints, concerns and compliments

Submitted on 26/05/2015 at 11:56
Published on Care Opinion at 12:09


Thank you so much for telling your story about your experience, the Moorfields Eye Clinic is run by Moorfields Eye Hospital NHS Trust. I will ensure this is passed on to them and I am sure they will be delighted to receive this feedback.

Thank you for taking the time to post your message.

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