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Lack of Information or planning-No follow on...

Story from nhs.uk

"Lack of Information or planning-No follow on..."

About: Royal Berkshire Hospital

Father in law was sent home with no explanation of what was wrong-we found out by accident from the GP that he had Cancer !!! No appointment with a Specialist etc No explanation re the prognosis!!!

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Responses

Response from Royal Berkshire Hospital 8 years ago
Royal Berkshire Hospital

Submitted on 27/05/2015 at 14:58
Published on nhs.uk on 28/05/2015 at 01:00

We apologise for your poor experience; this is not the service that we strive to achieve. If you or your father in law could contact our Patient Advice & Liaison Service (PALS) to provide further information about which department was involved, this will allow us to investigate and provide you with a more comprehensive response. PALS can be contacted on 0118 322 8338 or by emailing talktous@royalberkshire.nhs.uk.

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