"Lack of Information or planning-No follow on..."

About: Royal Berkshire Hospital

Father in law was sent home with no explanation of what was wrong-we found out by accident from the GP that he had Cancer !!! No appointment with a Specialist etc No explanation re the prognosis!!!

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Response from Royal Berkshire Hospital

We apologise for your poor experience; this is not the service that we strive to achieve. If you or your father in law could contact our Patient Advice & Liaison Service (PALS) to provide further information about which department was involved, this will allow us to investigate and provide you with a more comprehensive response. PALS can be contacted on 0118 322 8338 or by emailing talktous@royalberkshire.nhs.uk.

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