"My young son was airlifted to ..."

About: The Royal London Hospital

(as the patient),

What I liked

My young son was airlifted to this hospital following an accident. He was treated first in A&E and then in the childrens ward. I cannot fault any of the staff that we encountered, who took excellent care of him and kept us informed as much as possible.

The staff in A&E also went out of their way to help look after our other child and reassure him.

The high level of care continued on the childrens ward. I was also very impressed with the facilities here, including a playroom and a small garden with toys.

All in all I was very impressed with the treament received at this hospital.

What could be improved

A fairly minor gripe but some areas of the hospital seemed a little run down, and some parts could have been cleaner.

Story from NHS Choices

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