"stay in ortho ward"

About: William Harvey Hospital

The facilities are appalling 16 patients to use 2 toilets a broken sink and a shower that was non operational for two days Severe lack of equipment 1 zimmer frame had to be shared around Despite all this porters available to take patients for smoking breaks! Waste of money Despite the above the Staff were magnificent very busy but always compassionate cheery friendly and supportive I could not fault them

Story from NHS Choices

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Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you so much for taking the trouble to write to us. I am so sorry to hear about the facilities. I will ensure your feedback is given to the Estates & FAcilities Dept for their attention. Thank you for your kind words regarding the staff. I do hope you are recovering well.

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