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"Royal Edinburgh Hospital, Edinburgh"

About: Royal Edinburgh Hospital / General Psychiatry

(as the patient),

My experience relates to an experience at the Royal Edinburgh Hospital. I will say straight up that it refers to events several years ago, but having only recently become aware of this website (which I think is a great idea by-the-way) I thought I would share it nevertheless.

The nursing staff at the Royal Edinburgh were great. Naturally, a compassionate approach is important in any aspect of healthcare/nursing though within the mental health sector it must be a particularly vital attribute. It was one that the nursing staff displayed in abundance during my short stay there. They were always approachable and morale seemed to be good within their team.

On the other hand I can't talk about the physical environmental of the place in such positive terms. The building and its interior were rather dilapidated and having returned there for work on several occasions since I can say things hadn't improved.

I do understand however that a renovation of the Royal Edinburgh is currently taking place, and, at long last, it is getting the investment it has so badly needed for many years.

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Responses

Response from Melanie Johnson, Executive Nurse Director, NHS Lothian 8 years ago
Melanie Johnson
Executive Nurse Director,
NHS Lothian
Submitted on 10/07/2015 at 13:43
Published on Care Opinion at 15:01


Hello

Thank you for sharing your experiences at the Royal Edinburgh Hospital. I apologise that it has taken me a little while to respond. I am very pleased to hear you care and treatment was of a good standard and that you found the staff to be professional and compassionate.

I can only agree with you that the physical environment is not of an acceptable standard. Every effort is made to maintain current patient areas but this is hampered by the overall age and infrastructure of the buildings. You are right to note that redevelopment has begun on site and the first phase of the new buildings are due to be completed in 2017.

Thank you again for taking the time to comment

Best Wishes

Melanie

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