"The miserable and rude receptionist, ..."

About: National Hospital for Neurology & Neurosurgery - Queen Square National Hospital for Neurology & Neurosurgery - Queen Square London WC1N 3BG

Posted via nhs.uk (as the patient), 14 years ago

What could be improved
The miserable and rude receptionist, the time keeping (I wasn't seen until a full hour after my scheduled appointment), the 'specialist' barely gave me any advice and seemed to want to palm me off and hurry me our the door.
Anything else?
The NHS employs useless slow, unprofessional, useless people.

Story from
nhs.uk

Do you have a similar story to tell?

Responses

National Hospital for Neurology & Neurosurgery - Queen Square

Submitted on 04/03/2010 at 14:27

Published on nhs.uk on 05/03/2010 at 04:16

We are disappointed to hear about your poor experience of our reception staff. You might like to discuss you concerns further with our Patient Advice and Liaison Service ( PALS) in one of the ways listed below:
Telephone: 020 7380 9975 (24 hr answer phone)
email: pals@uclh.nhs.uk.
Opening times:Monday to Friday 9am - 4pm except weekeends and public holidays

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from National Hospital for Neurology & Neurosurgery - Queen Square

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

The miserable and rude receptionist, ...

"The miserable and rude receptionist, ..."

Responses

Keyboard Shortcuts