"Care and compassion"

Adult day unit registrar patronises patients using terms like water pipe and willy pipe - also talks very loudly and slowly as if all patients are mentally incapable. But we are educated and do understand terms of more than one syllable so don't condescend. Nurse/sister refuses ambulance transport home for patient with cancer of the spine, pelvis, rib and skull, prostate and bladder because he can walk. This despite all hospital appointments prior to this having transport organised by the patient's GP as he cannot safely get in and out of a normal car.