"ward 4 burns and plastics"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Posted by Fiona Bryant
we attended for an appointment were seen initially promptly and decision was made for surgery under local. We're were informed where we were on the list and sat back in the waiting room. 3 hours later we asked for an update to be told the list had been changed! Why we could not have been updated. There was another day case patient who had transferred from another hospital to here and had been in the department for 8 hours, he said he had not been offered a drink or anything to eat following his procedure. Where does this demonstrate good communication and a caring spproach. Being a nurse myself I asked about his well being and offered to buy him a sandwich