"Attempting to get an appointment"

I work full time, therefore find it difficult to get to the doctors if I have an issue. Therefore, I looked up the Conifer Sexual Health opening times and saw that they open at 8am, sometimes 1 hour and 45 minutes before I start work, and 45 minutes on a couple of other days. I thought, great, I will be able to get in there first before many other people show up, be seen before work - no problem.

However, I have sat in there for two days from 8am, one until 8. 40 when I needed to leave to get to work, and one until 9. 40. Having to leave, I understood that as a walk in I might not get seen, so the receptionist made me an appointment.

I went to my appointment at 20 past 1, moving my dinner at work so that I could go. I have still not been seen. I understand that these things run behind, but especially as someone who has deliberately booked an appointment because I don't have the spare time any other time than my dinner at work, it gets very frustrating when you know you have a problem and you cannot be seen. Found it disgraceful and it has made me very angry.